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Product Showcase: People Alerts for InsideView Relationship Manager Edition by l

Started by Doha, January 08, 2013, 09:33:31 AM

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Doha

January 08, 2013, 09:33:31 AM
Product Showcase: People Alerts for InsideView Relationship Manager Edition
by lisafugere

InsideView recently announced a new edition of our flagship application to tailor customer intelligence to the account managers responsible for renewal and up-sell business. In a press release this morning, we showcased the newest feature for the Relationship Manager Edition of InsideView: People Alerts.

People Alerts are designed to give Account Managers and Customer Success teams an inside edge on accounts so they reduce customer churn and increase renewal and up-sell opportunities.

Existing accounts are 45% more profitable than new accounts. Organizational changes and loss of internal sponsor account for customer churn 30% of the time. That's 30% of lost business that companies could retain if they kept better track of their accounts. What if you were the first to know when your internal sponsor was moving to a new role or a new company? What if you had relationships with multiple key players within your most important accounts and could maintain them without hours of research every day?

People alerts deliver that advantage. In InsideView Relationship Manager, you see news updates about companies as their business landscape shifts, as well as updates about the people who work for those companies:

People Alerts1

InsideView Relationship Manager will also send you updates (at a frequency of your choosing) to alert you when people and company news changes:

EmailPeopleAlert2

A word from CEO, Umberto Milletti:
"The cost of customer churn is extremely high?, especially in SaaS or subscription businesses. As more and more businesses adopt subscription relationships as their main form of delivery, nurturing each account and growing it becomes paramount to business success. Relationship Manager enables proactive management of strategic accounts as key people change positions, get promoted, or leave the company, resulting in greater account retention and growth.? 
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