Author Topic: IT Project Management  (Read 1118 times)


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IT Project Management
« on: December 15, 2018, 09:59:30 PM »

Organize IT Projects Better, Right Within Your Service Desk
Centrally manage and control multiple IT projects to ensure consistency.
Manage requirements, plan releases, track progress, collaborate with teams, and measure results.
Create milestones for projects and divide each milestone into smaller tasks.
Identify dependencies and risks and manage resources and costs to stay within the budget.
View associated IT changes and requests to identify IT support issues that cause project delays.
Set roles and provide access permissions to the members involved in a particular project.

Track Project Progress, Stay in Control of Schedules and Costs
Track the progress of IT projects from start to finish using a visual timeline.
Showcase the progress of individual tasks, track the utilization of your resources, and identify task relationships.
Monitor the overall progress of the project using color coded Gantt charts.
Use the project dashboards to view the status of multiple IT projects in a single console.
Record effort and streamline billing with time sheets.

Gain the Right Insight, Steer IT Projects to Success
View detailed history of every activity on the IT project for governance and audit readiness.
Pull reports on the fly to analyze project trends, schedule adherence, and eliminate risks.
Work in tandem with other IT service management (ITSM) processes like request, change, and tasks for data-driven project management.