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Primary Principles of Total Quality Management

Started by H. M. Nasim, December 03, 2018, 05:20:23 PM

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H. M. Nasim

December 03, 2018, 05:20:23 PM Last Edit: December 03, 2018, 05:21:56 PM by H. M. Nasim
TQM is considered a customer-focused process and aims for continual improvement of business operations. It strives to ensure all associated employees work toward the common goals of improving product or service quality, as well as improving the procedures that are in place for production. Special emphasis is put on fact-based decision making, using performance metrics to monitor progress. High levels of organizational communication are encouraged, for the purpose of maintaining employee involvement and morale.


Read more: Total Quality Management (TQM) https://www.investopedia.com/terms/t/total-quality-management-tqm.asp#ixzz5YcQBy65P
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