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The 8 principles of total quality management

Started by H. M. Nasim, December 03, 2018, 05:12:39 PM

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H. M. Nasim

1. Customer-focused
2. Total employee involvement
3. Process-centered
4. Integrated system
5. A strategic and systematic approach
6. Continual improvement
7. Fact-based decision making
8. Communications

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