How to Self evaulation

[arif]

How to Self evaulation

You're almost done with this course, so it's time to think about everything you've learned and focus on the steps you need to take to become a great email writer. Let me share some practical things you can do right now. The easiest is to take a few minutes and review your prior quality assessments. Gather your scorecards over the last year or two and review the numbers to see if there are any trends. Perhaps you always earned good scores on giving the correct the correct answer or using correct spelling and punctuation and grammar. That's great! But what else are your scores telling you? What kind of comments appear more than once? Do you need to use a friendlier tone? Should you be free texting more? Do you need to provide more complete answers? Review your scorecards to get a clear idea of what you need to work on.

Another way to improve is to review samples of your own emails. Gather a set of at least five different types. Choose one you wrote recently and one you wrote a few months ago. Find a long email and a short one.

Source: https://www.linkedin.com/learning/writing-customer-service-emails/self-evaulation