Employee training and development
For any company to succeed, employee training is essential. Employees may need training to resolve poor performance or employees might need training as they're groomed to take over a new position or get promoted. Other times, an entire department or the company as a whole needs to learn a new process or skill. Whatever your training needs, there are a few best practices to keep in mind as you work to train and develop your workforce. The first and perhaps most important thing to remember is that a single learning event does not solve problems or make someone an expert.
Let me explain what I mean. In my local community, I teach a class on interpersonal communication. This three hour learning event covers active listening skills, writing professional emails, conflict management, and more. At the beginning of the class, I go around the room and ask attendees to share why they decided to enroll in my class. I always get a few people who say "my manager told me I should come "because I can be harsh sometimes"Source: https://www.linkedin.com/learning/administrative-human-resources/employee-training-and-development