1.1 Basic Lean Six Sigma Concepts
Hello and welcome to the first lesson of the Lean Six Sigma Application in Information Technology course offered by Simplilearn. In this lesson, we will cover the basics of lean six sigma, and provide the history of lean six sigma. Let us explore the objectives of this lesson in the next screen.
1.2 Objectives
After completing this lesson, you will be able to: BP1:A State the goals and core principles of Lean Six Sigma BP2: Identify the differences between process improvement (DMAIC) and process design (DMADV) BP3:Define the 5 phases of a Lean Six Sigma improvement process In the next screen, we will define Lean Six Sigma
1.3 Basic Lean Six Sigma Concepts Topic 1 What is Lean Six Sigma
Let us start with our first topic, What is Lean Six Sigma?
1.4 Lean Six Sigma Defined
BP1: Lean Six Sigma incorporates concepts from both Six Sigma and Lean Manufacturing that creates a powerful model for problem-solving and continuous improvement. BP2: Lean Six Sigma has been successful in bringing improvement across a variety of industries and different types of work. Manufacturing, transactional, and even creative processes can benefit from applying the concepts of lean six sigma. BP3: Lean Six Sigma starts with gathering the voices of the customer (or VOC) and then using this to define and measure quality. Understanding the voice of the customer enables an organization to identify the value-adding features and services. BP4: Once customer requirements are understood Lean Six Sigma utilizes various tools including Value Stream Mapping, Value Analysis, Statistical Process Control, and Process Capability to eliminate waste and reduce variation. This ensures processes to deliver a consistent quality outcome effectively and deliver the customer values with the right amount of effort efficiently. BP5: Finally, Lean Six Sigma is not a single project or time-bound activity, it is a foundation for an organization to improve continuously. In the next screen, we will discuss how Six Sigma and Lean compliment each other and deliver powerful results when combined.
https://www.simplilearn.com/basic-lean-six-sigma-concepts-tutorial
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