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There are many rules when it comes to using emails to effectively communicate in a business environment with peers and clients. Such as not typing everything in upper case, having a useful signature that includes several ways to contact you, being polite and thankful.
From all the rules and protocols that exist in online communications, here are the 5 most important ones everyone should memorize and start using now. Share this article with your co-workers and start saving everyone's time and hassle.


Keep it short
Easy to read, short and clear. Shrink sentences and list items. Save everyone's time by linking to the resources instead of leaving everyone to find them individually.

Reply to All
Always Reply to all by default. The most common mistake amongst teams is lack of communication. Check that everyone relevant is included. Carbon Copy those who don't need to take action.

Descriptive subject
The subject of an email describes its content and attachments in a short sentence.

Searchable emails
How will you be able to find this email after a month? Think about which keywords you would search and include them.

Keep it organized
If there is already a related email, reply to it. If it has a different subject create a new one.


Source: https://xaviesteve.com/974/e-mail-etiquette-rules-and-tips-for-business-and-life/