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Training on CUSTOMER SERVICE EXCELLENCE !!!

Started by M.M. Hasan Parvez, June 25, 2012, 11:18:20 PM

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M.M. Hasan Parvez

CUSTOMER SERVICE EXCELLENCE - How To Deliver Exceptional Customer Services!!

What is good customer service? How can it go from good to great? What are the pitfalls that many people fall into when trying to deliver customer service? Does attitude count? What is the best way to handle difficult customers? What techniques can be used to reduce customer service stress? Find out the answers to these and other important customer service questions during this information-packed training session. Participants will learn what exceptional service is, how to project a customer- friendly image, how to handle demanding customers, and more.

For details please click on following link:


http://www.jobsbd.com/index.php?app=workshop_reg&cmd=workshop_View&workshop_id=21
M.M Hasan Parvez
Marketing Team
102/1 (Level-6), Sukrabad, Mirpur Road,
Dhanmondi, Dhaka-1207
Tel: 0088-02-9114935, 9118014, 9114331, 9120029
Cell: 01811458893, Fax:   0088-02-9118497     
Web address: www.jobsbd.com